News from ICE

Read our white papers and case studies in our Resources Centre

John Lewis & Partners announce a new home insurance partnership

We are delighted to be working with John Lewis & Partners in their new modernised home insurance partnership, along with Digital Partners, a Munich Re company, Sedgwick and the Hood Group.

Coming Soon: 3 new ICE Policy Customers

Exciting news! ICE InsureTech will shortly be announcing our 3 new ICE Policy customers, all leading industry players, being implemented remotely due to Covid.

The AA’s new Accident Management division goes live with ICE Claims

Following the AA’s success with ICE InsureTech, the AA has created a new Accident Management division that utilises the ICE Claims platform.

ICE InsureTech and NTT DATA UK announce a new strategic partnership

ICE InsureTech and NTT DATA UK, a systems integrator, announce a strategic partnership, working in collaboration and supporting our future business growth.

Investing in the future – our graduates

At ICE, our teams have a wealth of industry and technical expertise, acting as mentors to new graduates joining the team.

Cloud Native Delivery: Microservices and API’s

We take a look at two more core facets of cloud native delivery and how we feel they are best used in Insurance applications such as the solutions offered by ICE.

ICE at Home – Company Update

We hope everyone is staying safe. At ICE, we want to give our customers and partners the following update on how ICE are working successfully at home.

Claims Excellence Awards Finalist 2020

We are delighted to announce that ICE InsureTech and the AA are finalists for The Claims Excellence Awards 2020.

ICE InsureTech Core Architecture

ICE InsureTech Core Architecture – a look at how we have adapted “The New Architecture” to suit our insurance solutions.

Looking into 2020 at ICE InsureTech

As 2020 kicks off, we’re looking forward to another exciting year of growth. We are working with several big new names that we will announce in 2020.

ICE InsureTech joins Willis Towers Watson’s Radar Live Global Collaboration Programme

ICE InsureTech joins Willis Towers Watson’s Radar Live Global Collaboration Programme.

Acturis enters the French market

Acturis Group announced today that it has acquired Add Value Assurances the first and largest commercial eTrade platform in the French insurance market.

Hood Group successfully launches ICE Policy

Hood Group is delighted to announce it has fully implemented ICE Policy, in partnership with ICE InsureTech.

Listen to ICE InsureTech on InsTech London’s Podcast

Listen to Andrew Passfield, CEO ICE InsureTech, and Al Robertson, CTO ICE InsureTech, on InsTech London’s recent podcast.

UIA Mutual Insurance – ICE Claims Case Study

ICE InsureTech has released its latest case study detailing how the implementation of ICE Claims has delivered positive business improvements for UIA Mutual Insurance.

InsurTech100 2019 announced today

ICE InsureTech has been selected as one of the leading 100 companies in the InsurTech100 for 2019, which recognises pioneering companies who are transforming the global insurance industry.

ICE at InsTech London 2019

‘Emerging Ecosystems and Platforms for Insurance’ – ICE InsureTech are speaking at InsTech London, 22nd October.

The AA invests in their future growth with the ICE Insurance Suite

The AA has appointed ICE InsureTech to provide their insurance software platform to enable and enhance their future operations and growth.

« Older Entries

John Lewis & Partners announce a new home insurance partnership

We are delighted to be working with John Lewis & Partners in their new modernised home insurance partnership, along with Digital Partners, a Munich Re company, Sedgwick and the Hood Group.

The AA’s new Accident Management division goes live with ICE Claims

Following the AA’s success with ICE InsureTech, the AA has created a new Accident Management division that utilises the ICE Claims platform.

ICE InsureTech and NTT DATA UK announce a new strategic partnership

ICE InsureTech and NTT DATA UK, a systems integrator, announce a strategic partnership, working in collaboration and supporting our future business growth.

Claims Excellence Awards Finalist 2020

We are delighted to announce that ICE InsureTech and the AA are finalists for The Claims Excellence Awards 2020.

ICE InsureTech joins Willis Towers Watson’s Radar Live Global Collaboration Programme

ICE InsureTech joins Willis Towers Watson’s Radar Live Global Collaboration Programme.

Acturis enters the French market

Acturis Group announced today that it has acquired Add Value Assurances the first and largest commercial eTrade platform in the French insurance market.

Hood Group successfully launches ICE Policy

Hood Group is delighted to announce it has fully implemented ICE Policy, in partnership with ICE InsureTech.

UIA Mutual Insurance – ICE Claims Case Study

ICE InsureTech has released its latest case study detailing how the implementation of ICE Claims has delivered positive business improvements for UIA Mutual Insurance.

InsurTech100 2019 announced today

ICE InsureTech has been selected as one of the leading 100 companies in the InsurTech100 for 2019, which recognises pioneering companies who are transforming the global insurance industry.

The AA invests in their future growth with the ICE Insurance Suite

The AA has appointed ICE InsureTech to provide their insurance software platform to enable and enhance their future operations and growth.

ICE InsureTech partners with i-Wonder

ICE InsureTech has partnered with i-Wonder to provide an aggregator integration service that connects ICE Policy with UK price comparison websites.

Ticker’s ICE Policy Case Study

ICE InsureTech has released its latest case study detailing how ICE Policy makes a difference for Ticker.

ICE InsureTech connects with LexisNexis Risk Solutions

ICE InsureTech connects to all LexisNexis® Risk Solutions enrichment products, benefiting Insurers and their customers.

ICE InsureTech launches a refreshed website

ICE InsureTech announces the launch of its website refresh, designed to improve the user experience.

ICE InsureTech joins InsTech London

ICE InsureTech has recently become a corporate member of the insurance technology innovation community, InsTech London.

MRDP selects ICE as Preferred PAS Technology Provider

Munich Re’s Digital Partners have selected ICE InsureTech as a Preferred Policy Administration Technology Provider for their growing stable of insurance technology start-ups.

Astorg acquires minority shareholding in Acturis

LONDON, UK 29/02/2019 – Astorg, a leading European private equity firm, has signed an agreement to acquire a minority shareholding in Acturis Group, a leading supplier of insurance software.

Ticker selects ICE Policy

ICE InsureTech, part of the Acturis Group, announces that Ticker, the new telematics insurer, has selected ICE Policy as its chosen Policy Administration System.

ICE InsureTech launches ICE Cloud

ICE InsureTech, part of the Acturis Group, announces the launch of ICE Cloud, the cloud hosting service optimised for delivering hosted ICE applications.

Zenith implements ICE Claims

ICE InsureTech, part of the Acturis Group, announces that Zenith has successfully implemented ICE Claims.

UIA Mutual Insurance implements ICE Claims

ICE InsureTech, part of the Acturis Group, announces that UIA Mutual Insurance has successfully implemented ICE Claims.

Inspire Claims implements ICE Claims

ICE InsureTech, part of the Acturis Group, announces that Inspire Claims has successfully implemented ICE Claims.

ICE InsureTech appoints new Business Development Manager

ICE InsureTech appoints new Business Development Manager to strengthen its insurance solution delivery capabilities for 2018.

Capita Insurance Services implements ICE Policy

ICE InsureTech, part of the Acturis Group, announces that Capita Insurance Services has successfully implemented ICE Policy

Acturis acquires ICE InsureTech Limited

Acturis Group Limited, the leading software as a service provider to the general insurance industry, has announced the acquisition of the ICE InsureTech.

ICE Claims retains top Celent Award for Claims Management Platform

ICE Claims has been awarded with the XCelent Technology Award in Celent’s latest Claims Systems Vendors: EMEA P&C Insurance 2017 report.

ERS insurtech success with ICE

Following the change of control, ERS had a clear objective to replace their legacy IT platform with key requirements to support their turnaround business strategy.

ERS achieves Legacy & Transformation Celent Model Insurer Award

The Celent Model Insurer Awards programme, now in its eleventh year, recognises organisations that demonstrate the year’s top technology initiatives world-wide.

Coming Soon: 3 new ICE Policy Customers

Exciting news! ICE InsureTech will shortly be announcing our 3 new ICE Policy customers, all leading industry players, being implemented remotely due to Covid.

Investing in the future – our graduates

At ICE, our teams have a wealth of industry and technical expertise, acting as mentors to new graduates joining the team.

Cloud Native Delivery: Microservices and API’s

We take a look at two more core facets of cloud native delivery and how we feel they are best used in Insurance applications such as the solutions offered by ICE.

ICE at Home – Company Update

We hope everyone is staying safe. At ICE, we want to give our customers and partners the following update on how ICE are working successfully at home.

Claims Excellence Awards Finalist 2020

We are delighted to announce that ICE InsureTech and the AA are finalists for The Claims Excellence Awards 2020.

ICE InsureTech Core Architecture

ICE InsureTech Core Architecture – a look at how we have adapted “The New Architecture” to suit our insurance solutions.

Looking into 2020 at ICE InsureTech

As 2020 kicks off, we’re looking forward to another exciting year of growth. We are working with several big new names that we will announce in 2020.

Listen to ICE InsureTech on InsTech London’s Podcast

Listen to Andrew Passfield, CEO ICE InsureTech, and Al Robertson, CTO ICE InsureTech, on InsTech London’s recent podcast.

UI-UX Whitepaper

Our UI-UX Whitepaper – a look at how we have adapted our UI-UX in the ICE Insurance Suite to benefit our customers.

Policy and/or Claims System replacement? Try before you buy!

Thinking of buying or recently purchased a new car? If so, then no doubt you will have done your homework.

Business Intelligence that works

The ICE Insurance Suite includes a comprehensive Management Information and Business Intelligence (MI/BI) capability that offers extensive reporting features for our end users.

Pros & Cons of Outsourcing for Insurance Software Development

Anyone familiar with software development practices of the late 1990s onwards, particularly in the insurance industry, will remember the rush to start mass outsourcing software development to cheaper resources in far flung parts of the world.

10 things to consider when looking at Customer Self-Service – find the right balance

I can’t remember the last time I received an RFI or an RFP for either an insurance Policy Solution or a Claims Solution which didn’t ask for a Customer Self-Service Portal.

Litigation in insurance – to in-source or to outsource?

There seems to be a never-ending cycle of outsourcing and then in-sourcing of services, particularly in the insurance industry. One moment outsourcing seems the way forward, then suddenly it’s an about turn.

The good, the bad and the ugly – 6 tips for writing a good RFI

This article will cover the key guidelines of getting an RFI “right” – I don’t necessarily mean perfect but I do mean gathering all the key data you need to start the supplier selection process with an accurate benchmark.

Back to the Future – 5 top features your insurance solution needs in 2018

As Pre-Sales Manager for ICE InsureTech, I often have the opportunity to review a company’s internal systems – and what do I find?

The role of technology in market leading Accident Management

The accident management sector is extremely competitive with over 500 accident management companies active across the UK.

Exceeding customer expectations through digital transformation

Insurers have been put under increased pressure recently, fuelled by factors such as digital transformation, growing customer expectations and increasing regulation.

Transforming in-house operations for a digital future

Digital tools have revolutionised the way we work and impacted every aspect of business. Consumers now expect the businesses they interact with to be digitally focused; yet, in light of new research, it seems that insurance companies aren’t keeping pace with the transformation.

On the changing face of the insurance industry, with Celent

The insurance industry is evolving at a fast pace in the wake of challenges and opportunities put forward by changing customer demands, compliance requirements, proliferation of digital devices, enhanced connectivity, and others.

InsurTechs – What’s their secret?

Things have changed in the world of insurance. Everywhere you look, there are seeds of innovation sprouting root and giving rise to NEW propositions, NEW customers, NEW competition and NEW data. This NEW InsurTech competition is tackling the traditional insurer...