"From the start, ICE has worked with us in identifying where to enhance and transform processes. Their expertise, fresh thinking and transparency has enabled us to build a great working relationship with them which has in turn strengthened our claims management proposition.”
Christophe Leemanyan, Kindertons’ Managing Director

"We went through a rigorous selection process and at each point ICE impressed us. RSA has undergone many Policy Administration transformations and the team ethos across many parties made this the fastest successful implementation of a Policy system in RSA by some margin."
Ronan Buckley, Personal Lines Delivery Director at RSA

"At Peppercorn, we are on a mission to completely transform the insurance industry and we want partners who are aligned with our mission. Together with ICE, we have delivered a great digital proposition that has made our AI driven insurtech a reality. Crucially, they have been able to deliver a solution quickly that doesn’t compromise on quality. We look forward to collaborating with them in future."
Nigel Lombard CEO at Peppercorn

"ICE is the insurance platform provider that holds the key that unlocks a world of possibilities for our company. With their cutting-edge technology and expertise, we are excited to realise our full potential and take the lead in the market, offering innovative products and unparalleled customer experiences. We are looking forward to embracing this partnership and watching our pipeline of opportunities flourish."
Paul Natac, CIO at Provident Insurance

"With ICE Policy, we now have a sophisticated and agile system that gives us the tools to make changes, empowering us to be flexible to market trends and be self-sufficient in our product development."
James Wallis, Chief Operating Officer at Hood Group

“We’re entering a competitive market, so agility is key. ICE is sophisticated yet flexible, letting us make changes in minutes with no limit to what we want to do.”
Richard King, CEO Ticker

"Our IT is now cost effective in a way that it never was before. Our annual IT spend has dropped by more than 60%. "
Tim Yorke, Chief Operating Officer, ERS

“With ICE Claims, we have a fully integrated system that proactively supports our service delivery through effective workflow management. The ability to manage a claim through the full lifecycle within the system delivers clear visibility of progression and ownership.”
Ian Thomson, Head of Accident Management, Zenith

“Setting up the new MGA meant that a collaborative approach was key to the success of the ICE Claims implementation. We are able to provide our customers with a first-class claims experience, which will positively impact our service levels and bottom line and those of our insurers.”
Matt Rawling, Managing Director, Inspire Claims

“The actual delivery timescale was a significant achievement. The collaborative ICE InsureTech project approach has enabled good relationships to be built between all parties.”
Alistair MacTaggart, Managing Director, Insurance Services, Capita

“With our new partners we have launched our new home insurance which offers customers greater choice, giving them the opportunity to select the cover they need and flexibility when managing or updating their policy.”
Ali Berryman, Head of Financial Services at John Lewis

“With ICE, we have experienced significant enhancements to our customer experience & staff productivity. The fact that we went on to create a new division in Accident Assist in a matter of months is testament to the software & its flexibility.”
Craig Staniland, Executive Chairman, The AA Underwriting Insurance