Award-winning insurance software

Change Today. Lead Tomorrow.

Proven policy and claims software delivered in weeks, not years.

- Cloud Native by design
- Fully digital with self-serve
- No code configuration
- Dynamic Open Business APIs
- Legacy migration
- Growing choice of eco-partners

Client Case Study

From an idea to a premium of £200 million

The Ticker and ICE InsureTech partnership.

Watch the exclusive Insure TV interview where Richard King, Founder and CEO at Ticker, and Andrew Passfield, CEO at ICE, detail how their partnership has gone from strength to strength since the launch of Ticker in 2018.

ICE are a

Certified AWS Partner

AWS Partner Badges
ICE are an AWS certified partner with over a decade of successful experience.

Powered by AWS, ICE Cloud provides capable, fully managed, secure and resilient hosting for our solutions.

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Best of Breed

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Proven at Scale

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Highly Available


Market Leaders of Today

Kindertons Logo
"From the start, ICE has worked with us in identifying where to enhance and transform processes. Their expertise, fresh thinking and transparency has enabled us to build a great working relationship with them which has in turn strengthened our claims management proposition.”
Christophe Leemanyan, Kindertons’ Managing Director
More Than Logo
"We went through a rigorous selection process and at each point ICE impressed us. RSA has undergone many Policy Administration transformations and the team ethos across many parties made this the fastest successful implementation of a Policy system in RSA by some margin."
Ronan Buckley, Personal Lines Delivery Director at RSA
Peppercorn Logo
"At Peppercorn, we are on a mission to completely transform the insurance industry and we want partners who are aligned with our mission. Together with ICE, we have delivered a great digital proposition that has made our AI driven insurtech a reality. Crucially, they have been able to deliver a solution quickly that doesn’t compromise on quality. We look forward to collaborating with them in future."
Nigel Lombard CEO at Peppercorn
Provident Insurance Logo
"ICE is the insurance platform provider that holds the key that unlocks a world of possibilities for our company. With their cutting-edge technology and expertise, we are excited to realise our full potential and take the lead in the market, offering innovative products and unparalleled customer experiences. We are looking forward to embracing this partnership and watching our pipeline of opportunities flourish."
Paul Natac, CIO at Provident Insurance
Hood Group Logo
"With ICE Policy, we now have a sophisticated and agile system that gives us the tools to make changes, empowering us to be flexible to market trends and be self-sufficient in our product development."
James Wallis, Chief Operating Officer at Hood Group
Ticker logo
“We’re entering a competitive market, so agility is key. ICE is sophisticated yet flexible, letting us make changes in minutes with no limit to what we want to do.”
Richard King, CEO Ticker
ERS Logo
"Our IT is now cost effective in a way that it never was before. Our annual IT spend has dropped by more than 60%. "
Tim Yorke, Chief Operating Officer, ERS
Insync Logo
Zenith Logo
“With ICE Claims, we have a fully integrated system that proactively supports our service delivery through effective workflow management. The ability to manage a claim through the full lifecycle within the system delivers clear visibility of progression and ownership.”
Ian Thomson, Head of Accident Management, Zenith
Cogent Claims logo
“Setting up the new MGA meant that a collaborative approach was key to the success of the ICE Claims implementation. We are able to provide our customers with a first-class claims experience, which will positively impact our service levels and bottom line and those of our insurers.”
Matt Rawling, Managing Director, Cogent Claims
Capita Logo
“The actual delivery timescale was a significant achievement. The collaborative ICE InsureTech project approach has enabled good relationships to be built between all parties.”
Alistair MacTaggart, Managing Director, Insurance Services, Capita
John Lewis Logo
“With our new partners we have launched our new home insurance which offers customers greater choice, giving them the opportunity to select the cover they need and flexibility when managing or updating their policy.”
Ali Berryman, Head of Financial Services at John Lewis
AA Logo
“With ICE, we have experienced significant enhancements to our customer experience & staff productivity. The fact that we went on to create a new division in Accident Assist in a matter of months is testament to the software & its flexibility.”
Craig Staniland, Executive Chairman, The AA Underwriting Insurance


News From ICE

Exceeding Expectations

We Deliver Certainty

Implementations on-time on-budget
Positively client referenceable
Implemented by our own teams
Migration success – first time every time


With Awards Every Year

ITT24 and Ticker logo

Tech & Innovation 2024 – Technology Collaboration of the Year

BITA Finalist with MORE THAN for Excellence in Tech – Home

BITA Finalist with Ticker for Excellence in Tech – Motor

ICE Claims is awarded as a Tech Standout EMEA 2024

Peppercorn insurance wins first Celent Model Insurer Award with ICE

Xcelent Advanced Technology Award 2022

Xcelent Advanced Technology Award 2022 – retained for a second year in a row

XCelent Technology 2021 for ICE Policy

InsurTech 100 2020 Award

Celent Model Insurer 2020 Legacy & Ecosystem Transformation Award

InsurTech 100 2019 Award

Claims Excellence Awards 2020 Finalist with the AA

XCelent Technology 2017 for ICE Claims

Celent Model Insurer 2017 Legacy Transformation Award

Tech & Innovation Awards 2021 Finalist with ERS

XCelent Technology 2021 for ICE Claims

Celent Technology Standout Award 2022

Celent Technology Standout Award 2022

SME Surrey Business Awards 2023 - Business of the Year Silver Winner

SME Surrey Business Awards 2023 - Business Innovation Finalist

UK IT Industry Awards 2023 – Innovation of the Year Finalist


Experienced Across All

Market Sectors

Insurer Transformation

Start-Ups / Disruptors

Insurer Innovation

Accident Management


Why ICE InsureTech?

We offer a track record of industry success with our innovative insurance software as a service solution for personal and commercial lines.

Accelerate your business with our cloud-native platform today. Check out our new brochure for more on the award-winning ICE Insurance Suite.

ICE InsureTech Overview Brochure

Let’s talk

ICE delivers Enterprise Grade Software in Insurtech Timelines

Ready to make the change? Let’s talk.