ICE HAS A DIGITAL FIRST STRATEGY
ICE Digital empowers clients to own their customer’s digital experience and evolve the customer journey.
With full omni-channel capability with Open Business API architecture, ICE builds robust B2B & B2C portals. As well as integrating into existing portals or portal providers.
Advanced Ecosystem with accelerators and integrations including AI and automation to add value and provide specialist services.
FIND OUT MORE ABOUT ICE INSURETECH
B2B & B2C ICE Digital Solutions
- B2B & B2C digital framework
- Declarative frameworks
- Secure and scalable
- Frameworks enable rapid deployment of portals
- Interactive live chat functionality
- Real-time chat between customers & back-office
- Improve and enhance the customer journey
- Business efficiency improvements
- Reduces reliance on call centres
- Customers can:
- Amend policy details
- View documents
- Self serve full cycle change
- inc. MTA & Renewal
- Robust and effective partner trading platform
- Brokers are fully self-sufficient
- Brokers can:
- Quote & buy
- Amend documents
- Make full cycle change
Quote & Buy Portals
- Full online quote & buy capability
- Price comparison website landing page
- Full PCW aggregator integration
- Digitise your claims process
- Ability to submit claims electronically
- eFNOL portal-based notification
- Track claims progress and interact
ICE has a digital first stratgey
No code configuration empowers clients to easily and quickly change the customer journey.
ICE is Designed for Tomorrow,
not modern legacy…
Ready to future proof your business? Lets Talk.