The AA’s Insurer business achieved major legacy transformation with their ICE Insurance Suite implementation. Delivered in nine-months, including a full “big bang” migration.
The AA’s Insurance business achieved its claims efficiency objectives for the first time, including a smooth end-to-end customer journey and a reduction to claims costs.
The AA went onto create a new Accident Management division that benefits ICE Claims.
The ICE Insurance Suite empowered ERS to execute their turnaround business strategy. ICE delivered the business-critical change they needed to replace their legacy IT platform, achieving 60% reduction in annual IT spend.
This project went on to win a Celent Model Insurer Award. Read the press release here.
UIA Mutual Insurance
With ICE they achieved reductions in claims costs through the transformation of operational processes.