ICE Claims

End to end Claims management solution delivering automation and scalability 

What is ICE Claims?


ICE Claims is an award-winning solution (Celent EMEA Report) designed with an intuitive and responsive UI, a modern browser-based application with workflow management.

ICE Claims is recognised as an industry-leading solution for end to end claims management, supporting FNOL, Triage, Supply Chain Management and full financials.

ICE Claims helps to reduce the time spent on day to day tasks to increase staff productivity and ease of use.

End to end claims management

Intuitive and configurable FNOL process with automated validation, integrated financials, enabling fast and accurate claims management.

Integrated workflow and process management

ICE solutions include the most comprehensive process optimisation and workflow management rules available.

Intuitive and responsive user interface

A modern user interface that enables staff to be more effective in day to day tasks, and to be trained more quickly.

Integrated Supplier Network

Full integration to preferred supplier and services network, providing complete process visibility.

Advanced portals and apps

ICE provides B2C and B2B portals to connect and collaborate with insurers, brokers, partners, service providers and consumers online.

Full audit trail

ICE records every activity on system records enabling full reporting on activity and the ability to audit at all levels.