ICE has launched its latest AI solution: Alice Assist, a secure, intelligent internal agent designed to accelerate productivity and empower back-office teams across the insurance value chain.
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ICE’s First Virtual Agents. Powered by OpenDialog. Built for Insurance.
ICE has launched the first two products under its new AI brand, AIice: AIice Sales and AIice Service. These intelligent virtual agents are built to transform customer engagement and improve operational efficiency across the insurance lifecycle.
Introducing AIice: ICE’s AI Ecosystem Built for the Future of Insurance
ICE has launched AIice, its new AI brand and suite of intelligent products designed to deliver real impact across the insurance value chain.
Aviva and ICE InsureTech: Powering Ambitious Insurance Transformation
In just 12 months, Aviva and ICE have delivered at incredible pace a groundbreaking and complex insurance transformation. Aviva is now live on the ICE Policy Admin System platform with a new home insurance proposition.
ICE InsureTech Celebrates UK Best Workplace in Tech™ 2025 Recognition
ICE InsureTech, part of the Acturis Group and a leading provider of modern, award-winning insurance software, has been recognised as one of the UK’s Best Workplaces in Tech™ 2025 by Great Place To Work® UK.
ICE Launches Strategic Payment Integration with PayPal, Now Live with Acorn Group
This milestone follows the successful delivery of a packaged integration of Braintree and PayPal, designed to enhance Acorn’s digital payment capabilities across its multi-brand estate.
Proud Tech Partner: Celebrating Ticker’s New Partnership with RAC Insurance
We’re proud to congratulate our client Ticker on their new exclusive partnership with RAC Insurance, bringing connected motor insurance products to a wider market.
Provident’s Legacy Transformation Story
How did a specialist New Zealand motor insurer transform from legacy bottlenecks to rapid growth, in just 11 months?
Provident Insurance Corporation Limited’s transformation with ICE was not just a technology upgrade, it was a complete operational reset.
Unlocking the Power of Configuration: Insights from ICE’s Head of Business Analysis
In today’s fast-paced insurance landscape, agility and self-sufficiency are key to staying ahead. We believe in “No Code, No Limits”, empowering clients to take full control of their products with ease.
But what does this truly mean in practice? In this spotlight, we sit down with ICE’s Head of Business Analysis, Fliss Richmond, to explore how our policy and claims platforms put the power of configuration in the hands of the insurer.
Proven Track Record of Evolution: ICE Policy Wins an XCelent Advanced Technology Award for the Third Consecutive Time
We’re proud to announce that ICE Policy (ICE’s Policy Administration Platform) has once again been recognised as a Technology Standout, retaining an XCelent Advanced Technology Award in Celent’s 2025 EMEA P&C PAS report.
An Exclusive Evening with Publicis Sapient & ICE: Insuring the Future
Join an exclusive evening with industry leaders from Bupa, AWS, and ICE InsureTech.To lead in the next era of insurance, you need more than just technology, you need a strategy built for uncertainty. As AI accelerates the pace of change, and customer and risk...
Join ICE at TINTech 2025
We’re excited to be exhibiting for the first time in the AWS Zone at Stand E17 - but AWS is far from new to us. As a long-standing technology partner, AWS enables our scalable, resilient architecture to support clients through growth and peak demand - something we’ve...
From Coder to CTO: The Path to Leadership with Al Robertson, CTO at ICE InsureTech
Our CTO, Al Robertson, sat down with the Beyond the Desk Podcast to share his journey from coder to CTO and how ICE has built the platform from the ground up. The episode walks through the lessons in leadership, chatting through the importance of people and keeping employees engaged through growth and change.
The Power of ICE and Publicis Sapient
Imagine real-time, up-to-the-minute customer data – unlocking new opportunities and driving real change. That’s why we’ve partnered with Publicis Sapient, combining our strengths to offer insurers large-scale implementations in weeks, not years.
New Case Study: The Acorn Group’s Growth Mission with ICE
Acorn Group wanted to embark on a transformative journey to support its growth strategy as they scale as a business. ICE Policy has empowered them with a platform that enables Acorn to independently roll products onto ICE.
From Trainee Underwriter to CEO: Andrew Passfield’s journey to becoming ICE’s CEO
The latest Beyond the Desk Podcast episode is out! Our CEO, Andrew, joins Mark Thomas to share his incredible journey, from entering the insurance industry with no IT background, to leading an award-winning insurance software company experiencing significant growth....
Proud to Be Certified: ICE is a Great Place to Work®
ICE InsureTech, a leading provider of insurance software platforms, is thrilled to announce its UK certification as a “Great Place to Work” by the globally recognised Great Place to Work® Institute.
Reimagine Insurance: Transforming Customer Experience with ICE and Custom D
Unlock new possibilities in insurance with a partnership designed to elevate your digital strategy, enhance customer interactions, and streamline your operations. ICE InsureTech has joined forces with Custom D, experts in cutting-edge software development.