Enterprise Grade Platform Delivered in Insurtech Timelines


Award-winning policy and claims insurance software rapidly delivered in weeks, not years.

- Modern SaaS platform
- Cloud Native by design
- Fully digital with self-serve
- No code configuration
- Dynamic Open Business APIs
- Legacy migration
- Hosted & managed in the cloud
- Growing choice of eco-partners

ICE has never failed.
We are 100% referenceable.


Insure TV Interview

Andrew Passfield, CEO at ICE InsureTech, delves into ICE’s journey from entering the industry to market leaders being powered by ICE.

Andrew explains to InsureTV how ICE has developed as a business, how we solve the issues of insurance industry and why insurers should come and speak to ICE.


Power of ICE


By Industry Leaders

Peppercorn Logo
"At Peppercorn, we are on a mission to completely transform the insurance industry and we want partners who are aligned with our mission. Together with ICE, we have delivered a great digital proposition that has made our AI driven insurtech a reality. Crucially, they have been able to deliver a solution quickly that doesn’t compromise on quality. We look forward to collaborating with them in future."
Nigel Lombard CEO at Peppercorn
Provident Insurance Logo
"ICE is the insurance platform provider that holds the key that unlocks a world of possibilities for our company. With their cutting-edge technology and expertise, we are excited to realise our full potential and take the lead in the market, offering innovative products and unparalleled customer experiences. We are looking forward to embracing this partnership and watching our pipeline of opportunities flourish."
Paul Natac, CIO at Provident Insurance
Hood Group Logo
"With ICE Policy, we now have a sophisticated and agile system that gives us the tools to make changes, empowering us to be flexible to market trends and be self-sufficient in our product development."
James Wallis, Chief Operating Officer at Hood Group
Ticker logo
“We’re entering a competitive market, so agility is key. ICE is sophisticated yet flexible, letting us make changes in minutes with no limit to what we want to do.”
Richard King, CEO Ticker
ERS Logo
"Our IT is now cost effective in a way that it never was before. Our annual IT spend has dropped by more than 60%. "
Tim Yorke, Chief Operating Officer, ERS
Insync Logo
Zenith Logo
“With ICE Claims, we have a fully integrated system that proactively supports our service delivery through effective workflow management. The ability to manage a claim through the full lifecycle within the system delivers clear visibility of progression and ownership.”
Ian Thomson, Head of Accident Management, Zenith
Inspire Claims logo
“Setting up the new MGA meant that a collaborative approach was key to the success of the ICE Claims implementation. We are able to provide our customers with a first-class claims experience, which will positively impact our service levels and bottom line and those of our insurers.”
Matt Rawling, Managing Director, Inspire Claims
Capita Logo
“The actual delivery timescale was a significant achievement. The collaborative ICE InsureTech project approach has enabled good relationships to be built between all parties.”
Alistair MacTaggart, Managing Director, Insurance Services, Capita
John Lewis Logo
“With our new partners we have launched our new home insurance which offers customers greater choice, giving them the opportunity to select the cover they need and flexibility when managing or updating their policy.”
Ali Berryman, Head of Financial Services at John Lewis
AA Logo
“With ICE, we have experienced significant enhancements to our customer experience & staff productivity. The fact that we went on to create a new division in Accident Assist in a matter of months is testament to the software & its flexibility.”
Craig Staniland, Executive Chairman, The AA Underwriting Insurance


ICE Policy

Award-winning enterprise level PAS application delivering full cycle Policy Administration with integrated billing for both direct and intermediated business. Supports multiple lines of business. Omni-channel by design.


ICE Claims

Award-winning enterprise level claims application delivering full FNOL to settlement capability. Integrated supplier modules and granular reserving. Supports multiple lines of business. Omni-channel by design.


ICE Digital

Full omni-channel capability with Open Business API architecture. B2C, B2B and full cycle policy and claims administration.


ICE Ecosystem

ICE InsureTech has over 200+ industry leading integrations and partners who support and strengthen the breadth of our technology.


News From ICE

Exceeding Expectations

We Deliver Certainty

Implementations on-time on-budget
Positively client referenceable
Implemented by our own teams
Migration success – first time every time


With Awards Every Year

UK IT Industry Awards 2023 – Innovation of the Year Finalist

SME Surrey Business Awards 2023 - Business of the Year Silver Winner

SME Surrey Business Awards 2023 - Business Innovation Finalist

InsurTech 100 2020 Award

XCelent Technology 2021 for ICE Policy

Celent Model Insurer 2020 Legacy & Ecosystem Transformation Award

InsurTech 100 2019 Award

Claims Excellence Awards 2020 Finalist with the AA

XCelent Technology 2017 for ICE Claims

Celent Model Insurer 2017 Legacy Transformation Award

Tech & Innovation Awards 2021 Finalist with ERS

XCelent Technology 2021 for ICE Claims

Celent Technology Standout Award 2022

Celent Technology Standout Award 2022

Xcelent Advanced Technology Award 2022

Xcelent Advanced Technology Award 2022 – retained for a second year in a row


Experienced In

Market Sectors

Insurer Transformation

Start-Ups / Disruptors

Insurer Innovation

Third-Party Administrators

Accident Management


Why ICE InsureTech?

We offer a track record of industry success with our innovative insurance software as a service solution for personal and commercial lines.

Accelerate your business with our cloud-native platform today. Check out our new brochure for more on the award-winning ICE Insurance Suite.

ICE Brochure 2022

Let’s talk

ICE delivers Enterprise Grade Software in Insurtech Timelines

Ready to make the change? Let’s talk.