We’ve launched a new case study highlighting how the Acorn Group have partnered with ICE to support their growth strategy.
Acorn Group, the leading UK non-standard insurer, wanted to embark on a transformative journey to support its growth strategy as they scale as a business. ICE is always ready to take on a challenge and they initially launched Acorn’s Motorcade product on ICE Policy to test the platform’s maturity and flexibility.
Following its success, they independently rolled out an additional 13 products across multiple brands with minimal reliance on ICE. The platform has remained robust and adaptable, supporting Acorn as they continue to scale their business.
Key project achievements include:
✅ 14% increase in staff productivity through automation
✅ Over 55% of customers using the self-service portal
✅ 1.8 million quotes processed daily
Download the case study below for the full story 👇
More articles
Smarter Support. Faster Teams. Real Impact. Introducing Alice Assist.
ICE has launched its latest AI solution: Alice Assist, a secure, intelligent internal agent designed to accelerate productivity and empower back-office teams across the insurance value chain.
ICE’s First Virtual Agents. Powered by OpenDialog. Built for Insurance.
ICE has launched the first two products under its new AI brand, AIice: AIice Sales and AIice Service. These intelligent virtual agents are built to transform customer engagement and improve operational efficiency across the insurance lifecycle.
Introducing AIice: ICE’s AI Ecosystem Built for the Future of Insurance
ICE has launched AIice, its new AI brand and suite of intelligent products designed to deliver real impact across the insurance value chain.